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Coronavirus (COVID-19) Information

Last updated April 1, 2020 at 2:11 pm

 City of Sanford Takes Precautionary Measures Regarding Coronavirus/COVID-19

The City of Sanford is taking the threat of the Coronavirus very seriously as this is a rapidly evolving situation. We are actively monitoring all levels of government communications, from Federal, State, County and fellow Municipalities. Since the situation is changing rapidly, closures and cancellations are subject to change and/or may be extended based on new and updated information received.

Executive Orders

Governor DeSantis Executive Order 20-91 Stay At Home - Essential Services and Activities During COVID-19 Emergency
Governor DeSantis Executive Order 20-71 - Alcohol Restaurants and Gyms
Seminole County Executive Order 2020-008  Social Distancing -  Guidelines For Assemblies
Seminole County Executive Order 2020-006 Social Distancing


Use trusted sources such as Centers for Disease Control & PreventionWorld Health Organization, and Florida Department of Health for COVID-19 facts. 


The city continues to strongly advise all residents follow the Centers for Disease Control and Prevention hygiene guidelines which include:

• Avoiding close contact with people who are sick. If you are sick, stay home and practice “social distancing.”
• Avoiding gatherings of 10 or more people. 
• Washing your hands often with soap and water for at least 20 seconds. 
• Using an alcohol-based hand sanitizer that contains at least 60 percent alcohol if soap and water are not available.
• Avoiding touching your eyes, nose and mouth with unwashed hands.
• Covering your mouth and nose with a tissue when you cough or sneeze, then discarding the tissue.
• Cleaning and disinfecting frequently touched objects and surfaces.

Seminole County’s Citizens Information Hotline
The Citizen Information line will be staffed beginning March 13, 2020. Seminole County Emergency Management and Florida Department of Health-Seminole personnel will be on hand to answer non-emergency questions related to COVID-19 and Seminole County’s response. The Citizens Information Hotline will be available Monday-Sunday, 8:00am-5:00pm at 407-665-0000. Spanish speaking operators are available. To receive text alerts from Seminole County Office of Emergency Management related to COVID-19, please text COVID19INFO to 888777 to opt in; standard text message rates apply.

Seminole County Office of Emergency Management Information  

Seminole County Issues Social Distancing Order

 Effective Monday, March 30, 2020 at 12:00a.m., Seminole County's Social Distancing Order allows businesses to remain open pending the following conditions:

a)    All employees and patrons must practice social distancing by staying at least six (6) feet apart;
b)    Group meeting and/or training sizes must be limited to ten (10) people or less;
c)    Limit occupancy to 30% of the maximum allowable capacity under the fire code, for non-residential, non-medical, and non-lodging uses; and
d)   Checkout points and staging areas, including store fronts, must be monitored for social distancing requirements by means of marking floors or similar actions to maintain six (6) feet distance between customers. 

Businesses that do not comply with this Order on a consistent basis are subject to monetary fines up to $500 per occurrence.  Repeat violations could result in mandatory closure pursuant to Section 72.6(b)(1)(F), Seminole County Code, and other applicable Florida Statutes.  Can be enforcement by code enforcement and law enforcement officials.

This Order does not apply to first responders, healthcare/medical workers, veterinarian staff, shelter/rehab staff, utility providers, food service workers, childcare providers, transit and construction.

Social gatherings must be limited to no more than ten (10) persons.

To report a business in violation of this order in the City of Sanford, please call the Sanford Police Department non-emergency line at 407-688-5199. 

In addition,  to report a business in violation of this order, in other jurisdictions please call the non-emergency line for the respective jurisdiction in which the business is located:

Unincorporated Seminole County, 407-665-6650
City of Altamonte Springs, 407-571-8433 
City of Casselberry, TBD
City of Lake Mary, 407-585-1365
City of Longwood, 407-260-3465
City of Oviedo, 407-971-5785
City of Winter Springs, 407-327-1000

Mobile Personal Services Not Permitted
Seminole County’s Social Distancing Order allows businesses to operate pending six (6) feet of distance is maintained by all employees and patrons. This applies to salons, barber shops, and tattoo artists; personal services cannot be rendered in residences. Individuals providing personal services may be subject to a $500 fine per violation of the Social Distancing Order; the Florida Department of Business and Professional Regulation may also revoke licenses for violators.
Salons, barber and tattoo shops may remain open for gift card sales, product sales and other activities that maintain six (6) feet distance between individuals. To read full Social Distance Order details, please visit

Doctor Visits
Medical personnel are exempt from the Social Distancing Order, however, patients should use discretion for non-emergent visits. Residents are encouraged to call their doctors and specialists to determine if visits can be delayed to a later date.


  • Is this the same as a Stay At Home Order? How is it different? 
    • This is not a “Stay At Home” Order. This Order permits businesses to remain open if six feet of distance between individuals is maintained as recommended by the Centers for Disease Control and Prevention. 
  • Do the occupancy and checkout rules apply to essential grocery stores like Publix and Costco too? 
    • Yes, all businesses, will be required to follow the Executive Order. 
  • Can salons and beauty shops stay open? 
    • They can stay open for activities that allow for social distancing.
  • What about doctor’s appointments? 
    • This order does not apply to healthcare/medical workers. 
  • Will garbage services still be provided? 
    • Yes. 
  • Will public transit, such as LYNX and SunRail, be available? 
    • Yes.  
  • Will I still be able to receive mail and online orders? 
    • Yes
  • Does this mean I must stay home and not go to a friend’s house? 
    • No. You may visit others while following CDC guidelines of social distancing and limiting size of gatherings to ten (10) or less. However, the best practice is to avoid discretionary travel when possible.
  • Am I able to exercise outside?
    • Yes. You may exercise outdoors while following CDC guidelines of social distancing. 
  • How does this affect taxi, Uber and Lyft?
    • They are considered transit and are exempt. 
  • Will the Orlando Sanford International Airport remain open? 
    • Yes. 

ORDEN EJECUTIVA DE DISTANCIAMIENTO SOCIAL—Entra en vigor lunes 30 de marzo a las 12:00a.m. 


Todos los negocios en el Condado de Seminole pueden permanecer abiertos bajo las siguientes condiciones:
•    Todos los empleados y clientes deben practicar el distanciamiento social manteniéndose al menos a seis (6) pies de distancia
•    Reuniones y/o entrenamientos deben limitarse a diez personas o menos.
•    Limite la ocupación a 30% de la capacidad máxima permitida según el código de incendios.
•    Los puntos de pago (cajeros) y mostradores, incluidos los frentes de tiendas, deben monitorearse para cumplir con los requisitos de distanciamiento social mediante el marcado de pisos o acciones similares para mantener seis (6) pies entre los clientes.


Las reuniones sociales deben limitarse a no más de diez (10) personas.
Las empresas y las personas que no cumplan con esta Orden de manera consistente están sujetas a multas monetarias de hasta $ 500 por ocurrencia, de acuerdo con la Sección 72.12, Código del Condado de Seminole y la Sección 125.69, Estatutos de Florida (2019). Las violaciones repetidas podrían resultar en un cierre obligatorio de la empresa en cumplimiento de la Sección 72.6 (b) (1) (F), el Código del Condado de Seminole y otros Estatutos de Florida aplicables. Esta orden será implementada por las autoridades del municipio y el condado y los funcionarios encargados de hacer cumplir la ley así como funcionarios de gestión de emergencias.

Esta orden no se aplica a los socorristas, trabajadores de atención médica / médicos, trabajadores de cuidado infantil, personal veterinario, personal de refugios / rehabilitación, proveedores de servicios públicos, trabajadores de servicios de alimentos, construcción y de agencias de transporte.

VIDEO: Press Conference Announcing Social Distancing Order 

VIDEO: Social Distancing Order in ASL

VIDEO: Social Distancing Order FAQs in ASL

City of Sanford Emergency Declaration Proclamation 

Due to the continuing threat of the Coronavirus pandemic on our local population starting Monday, March 23, 2020, City Hall will be closed to the public until further notice. We are taking this action to protect the public and our City employees.  City Hall will continue to be operational.  

Conducting Business Online with the City of Sanford
Our customers can continue to have a seamless experience with the City of Sanford by doing business online.  More information can be found at Citizenserve, the City's online portal for Business Tax Receipts, Oil and Grease Permits and Other Licensing/Permitting, Development Services and Zoning, and Code Enforcement complaints.

Our Utility Customers can access the City’s online bill payment services.  Please review the options for online bill payment by clicking here or call 800-830-9098 to pay your bill by phone, this number is available 24-hours a day. Utility customers need to know that service will continue for all at this time. Utility Customer Service is suspending disconnections for non-paying customers in order to deliver essential services. For more information regarding payments and payment arrangements, contact Utility Customer Service at 407-688-5100 or Monday-Thursday, 7:00am-5:30pm and Friday 8:00am-1:00pm. Utilize the City’s online bill payment services as City Hall is closed to the public until further notice. 

Please try to keep current to the best of your ability so you don't face a substantial balance when we re-establish our regular required payment policies. We recommend that residential accounts pay at least a minimum bill amount of about $64.00 on each bill.

For any questions about City services during normal business hours, please call 407-688-5000. The City of Sanford website is a great resource for information

On March 19, the Sanford City Commission approved an Emergency Ordinance (No. 2020-4549) which is geared toward protecting the public from the Novel Coronavirus (COVID-19).  The Ordinance prohibits any person who is exhibiting an infection with the Novel Coronavirus Disease (COVID-19) or who has travelled to an area subject to travel restrictions as a result of COVID-19 or who has been in contact with another person who is suffering the effects of COVID-19 to enter any City facility.

City of Sanford Emergency Declaration/Order

Sanford Fire Department personnel will begin decontaminating City Hall and other City facilities using a aerosolized product they have been using for years. They will disinfect after hours and on weekends to not disrupt operations.This procedure DOES NOT replace increased cleaning and personal hygiene recommendations from the CDC that has been put in place. 

City Closures and Cancellations
Based on recommendations from the Centers for Disease Control and Prevention (CDC),   Florida Department of Health the lead agency regarding Coronavirus/COVID-19 in Florida, and in close consultation with the Seminole County Office of Emergency Management,  the City of Sanford provides the following temporary closures and cancellations, effective immediately:

As of Monday, March 23, 2020 - City Hall Closed To The Public Until Further Notice 

The City of Sanford is cancelling all special events scheduled through April 30, 2020. The Parks and Recreation Department is not accepting or reviewing any event applications at this time. All sound permits issued by the Sanford Police Department for all events within the City are revoked during the park pavilion closures.

Programs/Activities/Leagues and Classes
All programs, activities, leagues and classes will be suspended as of Tuesday, March 17, 2020 until further notice. 

The remainder of Class 15 Citizens Academy Classes are cancelled. The City of Sanford will be looking to reschedule the classes in the near future.

Rentals and City Facilities
Rentals of all City facilities and Park Pavilions are now cancelled through April 30, 2020.   City facilities closed through April 30 include: Sanford Civic Center, Monroe Hall, Sanford Museum, Shuffleboard Club, Historic Sanford Memorial Stadium, Chase Park, Larry A. Dale Aquatic Center, Westside Community Center, Sanford Senior Center, Pinehurst Park, Bettye D. Smith Cultural Arts Center and the Splash Pad located at FT. Mellon Park.  All sound permits issued by the Police Department for all events within the City are revoked during the park pavilion closures.

Please note Primary Voting will take place on Tuesday, March 17, 2020 at the Historic Sanford Memorial Stadium, the Sanford Civic Center and the Westside Community Center. These facilities will then close Wednesday, March 18, 2020 until further notice. 

In an abundance of caution and being consistent with other municipalities in Seminole County, as of March 27, 2020, the City of Sanford Parks and Recreations Department is temporarily closing all playgrounds, basketball courts, tennis courts, pickleball courts, racquetball courts and restrooms until further notice. 

The City of Sanford asks all residents and visitors to refrain from using these facilities and to practice their social distancing skills. Parks staff and the Sanford Police Department will be patrolling these areas and asking residents to comply with the governor’s executive order. 

The City of Sanford asks all residents and visitors to refrain from using these facilities and to practice their social distancing skills.  

If you have any questions regarding these facilities please call (407) 688-5103.    

Public Meetings
City of Sanford Emergency City Commission Meeting Scheduled for Monday, March 30, 2020 at 4 p.m.  - CANCELLED
In an abundance of caution, today’s Emergency City Commission Meeting is cancelled due to Seminole County’s Executive Order Regarding COVID-19 Requiring Social Distancing that went into effect March 30, 2020 at 12:00 a.m. (The emergency City Commission meeting was set prior to this order). The City of Sanford will work to identify state and local requirements for all City of Sanford future public meetings, whereby the public will have access to the meetings either through video technology or audio recordings respectful to Seminole County’s Social Distancing Executive Order currently in place.

Due to public health concerns, and on the recommendation of the Centers for Disease Control (CDC), the  following Public Meetings and  Public Hearings are cancelled:

The Sanford Community Redevelopment Agency (CRA) scheduled for April 1, 2020.
The Planning & Zoning Commission Meeting scheduled for April 2, 2020.
Special Magistrate Hearings for the Month of April.

Utility Customer Service is suspending disconnections for non-paying customers in order to deliver essential services. For more information regarding payments and payment arrangements, contact Utility Customer Service at 407-688-5100 or, Monday-Thursday, 7:00am-5:30pm and Friday 8:00am-1:00pm. As City Hall is closed to the public until further notice, following the CDC recommendations for minimizing exposure, please use the City’s online bill payment services.  Please review the options for online bill payment by clicking here or call 800-830-9098 to pay your bill by phone, this number is available 24-hours a day. Please try to keep current to the best of your ability so you don't face a substantial balance when we re-establish our regular required payment policies. We recommend that residential accounts pay at least a minimum bill amount of about $64.00 on each bill.

City of Sanford Environmental Services reminds customers that only toilet paper should be flushed; sewer systems are designed to take away wastewater from sinks and baths and take away toilet paper and human waste flushed down the toilet. Items such as disposable wipes, paper towels, tissues, disposable diapers, feminine products, cotton balls, bandages, prescriptions, cleaning wipes or trash of any kind can create blockages in sewers or damage to the environment by putting it down the toilet. Despite being advertised as “flushable,” disposable wipes are not meant to be disposed of in a toilet. 

Solid Waste
During this time, it’s extremely important for residents to separate their recyclables to lessen the exposure for the recycle driver.


SunRail will operate on a modified schedule beginning Tuesday, March 31. The schedule will include the continued operation of regularly scheduled trains during peak morning and afternoon hours when the majority of riders travel to and from work, including major hospitals. This modified schedule will be in place until further notice. To view the schedule, please visit this link or see the attachment.

Safety of riders and workers is our top priority. SunRail is taking extra precautions to reduce the potential spread of COVID-19. Additional workers have been hired to increase the frequency of cleaning onboard and at station platforms. Train interiors are being disinfected nightly and station ambassadors are supplied with sanitizing supplies to disinfect all station equipment and frequently touched surfaces throughout the day. For further information on how to prevent the spread of germs, please click here to visit the Florida Department of Health website.

Please be careful around trains, railroad crossings, and while at station platforms. Be smart. Be safe. For more information about SunRail, including fares, schedule and station locations, please visit


  • The Central Florida Regional Transportation Authority (LYNX) will be switching the Monday-Saturday schedule to a modified service schedule.  
  • Links 1, 6, 18, 23, 54, 57, 58, 155, 300, 301, 302, 303, 304, 305, 306, 313 and FastLink 441 will not have service during this temporary Monday-Saturday adjustment.
  • Link 320 will operate a modified Monday-Friday schedule. There will be no changes to the Sunday schedule. 
  • The full modified schedule is available at which the agency is using to house all LYNX information regarding this pandemic.
  • LYNX Central Station’s terminal lobby including bathrooms are still closed to the public during the 11 p.m.-5 a.m. Orange County mandatory curfew. 
  • LYNX is following all recommendations set forth by the Center for Disease Control (CDC) and local health departments to continue safely moving passengers throughout Central Florida. If customers are sick or travel isn't essential, the agency requests those customers please stay home and not ride LYNX.
    Read more about precautionary measures at

Sanford's Free trolley will stop all service as of 5pm March 20, 2020 until further notice due to Governor DeSantis' Executive Order 20-71 closing the dining rooms of restaurants, thus reducing the need for trolley service to bring people downtown.

Choo Choo To The Zoo – Cancelled due to the temporary closure of the Central Florida Zoo amid Coronavirus (COVID-19) concerns.

Business Information/Resources
The City of Sanford wants to hear from the local business community. Please take this short survey to tell us how the COVID-19 pandemic is affecting your business. Take a moment to submit suggestions on how the City can help. COVID-19 Business Impacts Survey

We have established a once a week conference call on Wednesdays where businesses can discuss their challenges, share their suggestions and support each other. Please feel free to join the conference call on Wednesdays at 10AM EST Dial in: +1 (312) 757-3121 -- Access Code: 989-327-853.

During these extremely challenging times, we encourage you to support our local small businesses. They need our patronage now more than ever. For example, enjoy a take-out lunch from one of our restaurants. Let’s do what we can to assist our local small businesses.

As of March 24, 2020 - Temporary Signage For Restaurants Now Allowed 

The City of Sanford will be allowing restaurants to place additional outside signage identifying that they are open for carryout and/or delivery service. This will be in effect until the expiration of the current Local State of Emergency or until further notice from the City, whichever occurs first.

U.S. Department of Labor Information on Employee Rights

Greater Regional Sanford Chamber of Commerce
Orlando Economic Partnership developed an online business resource center at
The Centers for Disease Control and Prevention (CDC) have created Interim Guidance for Businesses.
The National Entrepreneur Center is closed for face to face meetings but can still be reached at 407-420-4848. The NEC is providing free one-on-one coaching through its in-house providers including SCORE Orlando, the Florida Small Business Development Center Orlando, and Prospera.
All Florida SBDC office locations remain open at this time. Florida SBDC Network stands ready to help you prepare and recover.

The City of Sanford has not issued any mandates within the City other than the Order from the Governor as it relates to Bars and Restaurants. The Sanford Police Department will have their Community Service Area (CSA - Patrol Officers) share an informational flyer with businesses in their respective areas -- bars and restaurants. Notice to City of Sanford Residents and Businesses Regarding Recent Emergency Legislation

Florida Small Business Emergency Bridge Loan Program
The Florida Small Business Emergency Bridge Loan Program is currently available to small business owners located in all Florida counties statewide that experienced economic damage as a result of COVID-19. These short-term, interest-free working capital loans are intended to “bridge the gap” between the time a major catastrophe hits and when a business has secured longer term recovery resources, such as sufficient profits from a revived business, receipt of payments on insurance claims or federal disaster assistance. The Florida Small Business Emergency Bridge Loan Program is not designed to be the primary source of assistance to affected small businesses, which is why eligibility is linked pursuant to other financial sources.  Note: Loans made under this program are short-term debt loans made by the State of Florida using public funds – they are not grants. Florida Small Business Emergency Bridge Loans require repayment by the approved applicant from longer term financial resources.

U.S. Small Business Administration Small Business Guidance and Loan Resource information 

Florida Short-Time Compensation Program
The Short Time Compensation program helps employers retain their workforce in times of temporary slowdown by encouraging work sharing as an alternative to layoff. The program permits prorated reemployment assistance benefits to employees whose work hours and earnings are reduced as part of a Short Time Compensation plan to avoid total layoff of some employees.

List of Small Business COVID-19 Relief Programs 

City of Sanford Business and COVID-19 impact survey.
Support small businesses...We're all in this together.
We do encourage folks to continue to patronize downtown restaurants, as several downtown Sanford restaurants have arranged for take-out and curbside pick-up, we suggest calling ahead to confirm these services.
At the same time, the city continues to strongly advise all to follow the Centers for Disease Control and Prevention hygiene guidelines which include:
• Avoiding close contact with people who are sick. If you are sick, stay home and practice “social distancing.”
• Avoiding gatherings of 10 or more people.
• Washing your hands often with soap and water for at least 20 seconds.
• Using an alcohol-based hand sanitizer that contains at least 60 percent alcohol if soap and water are not available.
• Avoiding touching your eyes, nose and mouth with unwashed hands.
• Covering your mouth and nose with a tissue when you cough or sneeze, then discarding the tissue.
• Cleaning and disinfecting frequently touched objects and surfaces.


COVID-19 tests are only facilitated with a physician’s order for patients who meet the evaluation criteria as defined by the Centers for Disease Control and Prevention. Physicians are stringently adhering to the testing criteria set by the Centers for Disease Control and Prevention to determine if a patient qualifies for a COVID-19 test. A doctor will likely test you for other illnesses, such as the flu, before ordering a COVID-19 test.  Unless you are experiencing severe respiratory distress, such as shortness of breath or chest pain, you should not go to an ER for a COVID-19 test. 


  • Healthcare providers include primary care physicians, providers at urgent care centers, and telemedicine providers
  • If you develop symptoms such as fever, cough, and/or difficulty breathing, and have been in close contact with a person known to have COVID-19 or have recently traveled from an area with ongoing spread of COVID-19, stay home and call your healthcare provider
  • Older patients and individuals who have severe underlying medical conditions or are immunocompromised should contact their healthcare provider early, even if their illness is mild
  • If you have severe symptoms, such as persistent pain or pressure in the chest, new confusion, or bluish lips or face, contact your healthcare provider or emergency room and seek care immediately


  • Your healthcare provider will determine if you have signs and symptoms of COVID-19 and whether you should be tested
  • You will be screened with a number of questions
  • Individuals cannot come to an hospital, physician practice or urgent care center and order their own COVID-19 test


  • Results are not instantaneous. Unlike a flu test, which can be administered on-site with quick results, the COVID-19 test takes up to seven days from the time of collection sample to results being shared with the patient. During that time, patients will be instructed to follow CDC guidelines and isolate themselves.
  • If you are sick with COVID-19 or suspect you are infected with the virus that causes COVID-19, you should take steps to help prevent the disease from spreading to people in your home and community. Follow CDC guidance

Low-cost or no-cost healthcare is available for uninsured and under-insured individuals and families. Florida Department of Health-Seminole offers the below resources; CALL BEFORE YOU VISIT.

  • True Health, 407-322-8645, 
    • Accepting all patients, please call in advance
  • American Muslim Clinic, 407-588-0556, 
    • Accepting patients with no insurance, must meet income criteria
    • Visit website for appointment availability
    • Testing not available on site
  • Shepherd’s Hope, 407-876-6699, 
    • Not accepting new patients; existing patients only

Qualifying Seminole County residents may visit Orange County Convention Center to be tested without charge. This community-based test site is led by U.S. Department of Health and Human Services (HHS) and will be limited to 250 tests per day. The site opens daily at 9:00a.m. and will remain open until 5:00p.m. or until 250 individuals have been swabbed.

Testing criteria has expanded since originally opening. 

  • For all ages:
    • Must have an on-site temperature of 99.6 degrees or higher and respiratory symptoms
    • OR has pre-existing conditions i.e., cardiovascular disease, diabetes, hypertension, chronic lung disease, cancer, chronic kidney disease
    • Must have an ID to be tested
  • For first responders and medical staff:
    • Do not have to have COVID-19 symptoms
    • Must have valid agency ID

For those who visit the site, please bring a government-issued ID and insurance card (if insured, no co-pay will be charged); be prepared to wait inside personal vehicles for extended wait times. Test results will not be provided on-site. Please DO NOT call Orange County Convention Center for information. 

For more information on the drive-thru testing site, please see the linked Florida Department of Heath Drive Thru FAQ sheet.

There is currently no curfew in place in Seminole County. Individuals should use discretion and adhere to CDC guidelines. Avoid gatherings with more than 10 people, practice social distancing. Concerned residents should continue to practice social distancing and keep interactions to a minimum.

Do Not Mix Chemicals
Sanford Fire Department reminds the community that mixing chemicals in an attempt to make cleaning products is highly dangerous. The following products should not be combined: 
• Bleach and Vinegar: These should not be mixed with each other because the mixture produces chlorine gas, which can cause coughing, breathing problems, burning and watery eyes. 
• Bleach and Ammonia: These should not be mixed with each other because the mixture produces a toxic gas called chloramine. It causes shortness of breath and chest pain. 
• Bleach and Rubbing alcohol: These should not be mixed with each other because the mixture creates chloroform, which is highly toxic. 
• Hydrogen Peroxide and Vinegar: These should not be mixed with each other because this combination makes peracetic/peroxacetic acid, which can be highly corrosive.

Assistance Programs
Sanford citizens affected by Covid-19 may seek financial assistance for rent and utilities by following the link below

LIHEAP (Low-Income Home Energy Assistance Program)
LIHEAP has modified some requirements and automated the applications process to avoid discontinuance of services.  If you have an outstanding electric bill that was due prior to the Utilities Company no Disconnect policy, although City Hall is closed to the public  LIHAP is still accepting and processing applications. Applications are available as follows:

  • ·online  at the City Website  
  • By calling the LIHEAP Office at 407-688-5166 or 407-688-5167 and an application will be emailed, faxed or mailed to you.

Applications can be emailed, faxed or mailed back to the LIHEAP Office. Upon receipt of the application LIHEAP staff will follow-up via phone or email to obtain any missing information. If you have any questions please contact Maria Garcia, LIHEAP Program Coordinator at 407-688-5167 or email at

CDBG Immediate Needs Program
The Immediate Needs program is still accepting application for minor home repairs.  As of today the CDBG Immediate Needs  application is online and can be downloaded and printed from The City of Sanford’s Website

  • Applicants are encouraged to download or print  application from the online page and complete the paperwork.
  • Applicants are directed to gather verifiable paperwork (birth certificate, license etc.).
  • Complete application and along with the requested documents return to CDBG program
  • Applicants can email, fax or mail applications and documents to: Olatunji Y. Oyewale 300 N. Park Ave., Sanford FL 32771

Once documents are received applicants will be informed by phone or email of status and if additional documents are needed.

If there are any questions or concerns, please do not hesitate to call 407-562-2779 or email:

DCF  Waiving Work Requirements for SNAP Program
At the request of Governor DeSantis, and in accordance with the federal Families First Coronavirus Act, the Department of Children and Families (DCF) will waive work requirements for individuals participating in the Supplemental Nutrition Assistance Program (and Temporary Assistance for Needy Families) program.

DCF and the Department of Economic Opportunity have partnered to apply good cause statewide for TANF and SNAP recipients normally subject to participate in mandatory work requirements as a condition to receive program benefits effective immediately. The temporary relief of mandatory work requirements will alleviate any undue burden during this public health emergency on individuals normally required to participate in these programs with no disruptions to the receipt of cash and/or food assistance benefits.

To check the status of your benefits, report changes, receive information faster by opting in to receive electronic notifications, and upload documents 24 hours a day 7 days a week, log into your MyACCESS account here:
If you have questions about your benefits and the temporary relief of work requirements during this time, please contact the Department of Children and Families customer center at 850 300 4DCF or visit the website at

Unemployment Resources
United States Bartenders' Guild has an application process for the Bartender Emergency Assistance Program. Visit the website for more information: USBG National Charity Foundation

  • The U.S. Department of Labor's unemployment insurance programs provide unemployment benefits to eligible workers who become unemployed through no fault of their own and meet certain other eligibility requirements. Unemployment insurance is a joint state-federal program that provides cash benefits to eligible workers. Each state administers a separate unemployment insurance program, but all states follow the same guidelines established by federal law. Visit for additional information. 
  • Florida Department of Economic Opportunity Reemployment Assistance (also called reemployment assistance insurance) provides temporary wage replacement benefits to qualified individuals who are out of work through no fault of their own. If you need assistance, contact the Reemployment Assistance Contact Center at 1-800-204-2418 during the hours of 8:00 AM to 5:00 PM EST, Monday through Friday. Visit for additional information.
  • Many delivery businesses are hiring. Visit employment sites for Uber Eats, Grubhub, Instacart, Shipt, Amazon, and Amazon Flex Delivery for more info. 

Healthcare Assistance
Covering Central Florida offers health coverage and a Special Enrollment Period for individuals who have been laid off related to COVID-19.


  • Under Florida Law, the Governor’s State of Emergency Executive Order 20-52 allows residents to refill their prescriptions early
  • Individuals with recurring prescriptions may obtain a 30-day early refill in order to ensure medications are on hand
  • This law is applicable even if the prescription has been recently filled; early refills will be noted to insurance companies and added to the patient's refill schedule. For example, if there are 10 days left on a prescription and a 30-day emergency refill was received, the patient must wait the full 40 days before the prescription may be filled again
  • Read the complete State Statute
  • ASL Video: Prescription Refills

Social Security Administration
On Tuesday, March 17, 2020 the Social Security Administration closed ALL local Social Security offices to the public for in-person service.

This change impacts the nearly 3.5 million U.S. citizens across the country who rely on their local Social Security office each month to get help applying for and receiving benefits.

Press release about the situation: ttps://

Local Social Security resource page:

Financial donations are the most effective way to help our local non-profit partners; visit the sites below to learn more about physical donations, as well:

Seminole County Public Schools

  • Seminole County Public Schools will not resume until April 15
  • Seminole County Public Schools (SCPS) will be providing FREE Breakfast and Lunch meals for its students (18 years old and younger) during the extended school closure period of March 23 thru March 27, 2020; read more about locations and pick up times here.
  • En Español: Las Escuelas Públicas del Condado de Seminole (SCPS) ofrecerán desayuno y almuerzo GRATIS para sus estudiantes (18 años y menos) durante el periodo de cierre extendido de las escuelas desde el 23 hasta el 27 de marzo de 2020; se han establecido los siguientes lugares de distribución
  • Distance Learning for SCPS students will begin on Monday, March 30, 2020; details to follow
  • SCPS Students (Elementary, Middle, & High) who are currently eligible for and receive Free or Reduced Lunch and are in need of a computer (laptop) for Distance Learning will be loaned a school district device. Resources are limited, these devices are only for families who do not have a device for their child to work on at home. Laptop pick-up will occur Monday, March 23, 2020 – Friday, March 27, from 9:00a.m. – 2:00p.m. at the following (8) High School Locations: Hagerty, Lake Brantley, Lake Howell, Lake Mary, Lyman, Oviedo, Seminole, & Winter Springs. 
  • Charter Communications will offer FREE Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. In addition, Charter will open its Wi-Fi hotspots across our footprint for public use.
  • FREE Student Meal Distribution, which begins on Monday, March 23, 2020 will continue throughout the extended school closure period and will end on Wednesday, April 15, 2020
  • All SCPS Facility Rentals will be cancelled through April 14, 2020
  • For more information on Seminole County Public School response to COVID-19 visit:

 Seminole State College

  • All Seminole State College campuses and physical facilities will remain closed until the end of the 2020 Spring semester with limited exceptions.
  • Online classes and those transitioning from meeting on campus to a virtual/online format will resume on March 23, 2020
  • For students who do not have the necessary technology to work remotely, computer labs will be open from 8:00 a.m. – 5:00 p.m., Monday-Friday
  • The Library, Academic Success Centers, Student Services, and Advising and Counseling will be closed for face-to-face services. These services will be available virtually while campuses are closed.
  • Face-to-face classes or portions of face-to-face classes which cannot transition to a virtual or online format will be suspended until further notice.
  •  All College-sponsored events are cancelled until at least April 30, 2020
  • Spring commencement scheduled for May 4, 2020 is cancelled, students and their families will be welcome to attend the December commencement
  • Registration for Summer classes will begin on Monday, March 23 as planned. Students will be able to register for classes using our online registration system. 
  • For the latest information, visit and

University of Central Florida

  • UCF is moving to remote instruction effective Monday, March 16. Classes that are already online will continue Monday. All other classes will be ready for online instruction by Wednesday, March 18.
  • For information on University of Central Florida, visit:

Seminole County Tax Collector Information

The Department of Highway Safety and Motor Vehicles (DHSMV)  issued an Emergency Order extending the effective period of all driver licenses and identification cards that will expire between March 16, 2020 and April 15, 2020 for 30 days, and also waives the delinquent renewal fee during this period. Customers in need of a replacement of a current license may call to have a temporary paper permit issued and mailed at no charge.  

CONSUMER ALERT: Working From Home Cybercrime
Attorney General Ashley Moody issued a Consumer Alert urging Floridians to guard against cybercrimes when working from home. While working from home helps to slow the spread of respiratory viruses, more opportunities are created for cybercriminals.

Ensure protection of sensitive customer information, trade secrets or other information while working remotely. Tips include:

• Use a secure internet connection
• Ensure all security software is updated and in working order
• Ensure your device’s operating system is updated regularly
• Create strong passwords, use different passwords across multiple websites and applications
• Limit the use of work devices only for work activities, use personal devices for leisure
• Lock work devices when not in use and never leaving them unattended
• Enable multi-factor authentication when available; some employers allow employees to provide an additional email address or phone number to receive codes to verify that the user is in fact the individual attempting to access an account
• Contact your IT support provider if unsolicited verification calls or codes are received; this is a sign that credentials were phished successfully, but login failed because of multi-factor authentication

Anyone who suspects they are the victim of a scam should contact the Attorney General’s Office at 1(866) 9NO-SCAM or by visiting

Travel Advisories
To learn more about travel advisories, please visit the website for US Department of State- Bureau of Consular Affairs 


The City encourages our residents and visitors to take preventative measures by following the Center for Disease Control guidelines:

  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Avoid touching your eyes, nose, and mouth.
  • Cover your mouth and nose with a tissue when you cough or sneeze, then discard the tissue.
  • Clean and disinfect frequently touched objects and surfaces.
  • Avoid close contact with people who are sick. If you are sick, stay home and practice “social distancing.”

Helpful hand washing Public Safety Announcement from Seminole County Office of Emergency Management can be found at:

Florida Department of Health is the lead agency regarding Coronavirus/COVID-19 in Florida. Seminole County Office of Emergency Management, along with state and local partner agencies are monitoring Coronavirus/COVID-19. FDOH launched a Call Center for COVID-19 questions which is available 24 hours a day, 7 days a week: 1 (866) 799-6121 

Stay Connected/Stay Informed

City of Sanford Facebook Page

City of Sanford Twitter Page

City of Sanford is on Nextdoor

 Listen to "COVID-19 City of Sanford Information" on Spreaker.

As new information becomes available this page will be updated.

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