Sanford Citizen Information Line will be deactivated on Friday, September 6 at 5pm.


What to Do Before the Storm

Preparing for hurricane season in advance and knowing what to expect when one hits is one of the smartest things you can do, whether you need to remain in your home or create and follow a hurricane evacuation plan.

Prepare Seminole!

Prepare Seminole! is a Seminole County Office of Emergency Management site which provides disaster planning resources for you and your family.

Alert Seminole!

All residents of Seminole County can receive a free notification when there is a Seminole County emergency, which will notify your cell phone or other enabled device . The following link will register you to receive the alerts

Fraud and Price Gauging

To report price gouging, please call 866-966-7226.
Be cautious about employing strangers to work on your property before and after a storm. Make sure the contractor holds a proper license by contacting the Florida Department of Business and Professional Regulation at 1-850-487-1395 or visit the FDBPR website. Access online at

ASL/Deaf: - Reporting Fraud Video

Gas Availability offers a free tool for residents to find out if local gas stations have gas. Residents can also update the status of their local gas stations on the site. o Note: The crowd-sourced nature of this site may affect the accuracy of information.

Generator Safety

The Florida Department of Health recommends the following precautions:
•Do not burn charcoal or gas grills inside a house, garage, vehicle, tent, or fireplace.
•NEVER use a generator indoors, including homes, garages, basements, crawl spaces, and other enclosed or partially enclosed areas, even those with ventilation. Opening doors and windows or using fans will not prevent CO build-up in the home.
•ALWAYS locate the unit outdoors on a dry surface, away from doors, windows, vents, and air conditioning equipment that could allow CO to flow indoors. Follow the generator instructions.
•REMEMBER that you cannot see or smell CO. Portable generators can produce high levels of CO very quickly.
•If you start to feel sick, dizzy, or weak while using a generator, get to fresh air RIGHT AWAY. DO NOT DELAY.
•If you have a poisoning emergency, call your nearest Florida Poison Information Center at 1-800-222-1222. If the victim has collapsed or is not breathing, call 911 immediately.

Power Outages/Information

Residents are encouraged to keep account numbers on hand to expedite requests following a storm. 

To report outages, residents should contact their respective providers: 
Duke Energy, 800-228-8485 - Outage Information
FPL, 800-468-8243
ASL/Deaf: - Reporting Power Outages Video

Special Needs

The Seminole County Special Needs Program is a voluntary program for residents, allowing Emergency Management to identify vulnerable individuals requiring extra assistance. Residents with special medical needs such as electricity to operate a medical device, refrigeration needs for medications, an enhanced level of wound care, or other eligible criteria should register at Special Needs Program.

A caregiver may also register on behalf of the resident.
•Emergency Management recommends using this program only as a "last resort" and individuals with special needs should consider sheltering with relatives or friends prior to the use of a shelter.

•ASL/Deaf: - Special Needs Program Video

 Stay Informed! Stay Connected!

You can stay informed through all our social media channels.

Sanford City Hall Sanford PD
Facebook Facebook
Twitter Twitter
Youtube Youtube