Online Bill Payment

*** NOTICE: Click2Gov is currently down for maintenance.****

Welcome to the City of Sanford Customer Service Portal, here you will find all the information on paying your Utility Bill online through Click2Gov or Xpress-Pay.

Please DO NOT use online Bill Pay if:
•Your Service is past due or disconnected
•To pay a deposit or application Fee (this site is not designed to accept this form of payment)

If any of the above statement applies to you, contact Customer Service at 407.688.5100 or visit us at 300 N. Park Ave, Sanford FL 32771 during regular business hours.


The City of Sanford offers 2 ways to pay your Utility Bill Online:


    (offers quick one time payments)

    (Offers one time payments, as well as access to your account and billing history online and reoccurring online payment options)



     In order to pay your bill online using Click2Gov or Xpress-Pay you will need the following information:   

    • Account Number
    • Customer last name
    • Credit Card or Debit card

    (There are no fees associated with this service)

    NOTE: Payments made online will be posted to your account on the next business day. We do not process payments on weekends or holidays. Payments received during this time-frame will be processed on the next business day. 

    If you need further assistance contact the Customer Service Division at 407.688.5100 or

    Click here if you are having issues with your online payment.